Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged.
If you have any questions please send us an email at [email protected]
Q. Where are you and Where do you ship from?
A. We are located in China and all items ship from China.
Q. How long will it take for my items to arrive?
A. It will usually take 5-25 business days for all orders to arrive.
Shipping times vary from product-to-product / based on demand and shipping location.
Q. How long will it take to receive a tracking number?
A. It will take usually between 2-5 business days.
Q. Where can I place an order from?
A. You can place an order from any supported country in our “Shipping & Returns”, we ship Worldwide.
Q. Is shipping really FREE?
A. Yes, shipping is Free Worldwide on all order over $200.
Q. Which currency will I be charged in?
A. We processes all orders in USD.
While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.
Q. Will I receive a confirmation number when I place my order?
A. Yes, all customers will receive an order number after placing their orders, also include the details of your placed order.
Please contact us if you don’t receive one within 24 hours.
Q. Who can I contact if I have a problem with my order?
A. All inquiries can be forwarded to [email protected]
Q. How can I pay?
A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal
Q. Is Checkout on this site safe and secure?
A. You can be absolutely sure that all purchases here are safe and secure.
Q. If I enter my email address will you sell my information?
A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
Q. Will I (buyer) have to pay customs?
A. For most countries you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.